- Shipping & Returns
Shipping & Returns
For US Addresses:
$5.00 Flat Rate Shipping
For Canadian Addresses:**
$6.50 Flat Rate Shipping
For all other destinations:**
$9.50 Flat Rate Shipping
*Please note: Orders will not be shipped until payment has been confirmed. Shipping Rates are subject to change at any time.
** Please Note: International First Class Mail will be marked as commercial merchandise. The value that you paid for the shipped items will be marked. You will be responsible for any applicable customs charges or taxes that may be associated with the delivery of your package. International delivery times vary depending on the customs office of the arrival country. Craftin Desert Divas is not responsible for the package once it has been shipped. Order tracking is not available for International First Class Mail. If any issues arise with a delivery, we will do our best to assist.
We will make every effort to make sure you are completely satisfied with our product. However, if you would like to return an item, please see our returns policy below.
You may return new, unopened items within 15 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.